Client guide

What to expect

Whether it’s your first time or your fifth, we want every visit to Corte to feel comfortable, intentional, and seamless. Here’s a simple breakdown of what to expect before, during, and after your appointment.

Pre-Visit

Before booking, take a moment to explore our Instagram to get a feel for the salon and each stylist’s work. We encourage you to choose the artist whose style best resonates with your vision.

Once you're ready, head to our booking page to schedule your appointment. Be sure to review our FAQ section for helpful info on how to find our salon—Corte is tucked away on the second floor in Woodley Park, so we've included details to make your arrival stress-free.

The consultation

Every appointment begins with a personalized consultation—this is where we really get to know you and your hair.

We’ll talk about:

Your hair’s history, goals, and everyday routine
Your preferences, lifestyle, and maintenance expectations
Any inspiration, reference photos, or ideas you’d like to share

We’re here to listen and collaborate. Our goal is to align your haircut or color with who you are and how you live—whether you arrive with a clear vision or just a feeling. You'll never be rushed, and you'll always be heard.

After goodbye

If something doesn’t feel quite right after your visit, we’ve got you. Clients have up to one week after a haircut or color service—and up to three days for short cuts—to request a complimentary touch-up. We want you to leave feeling confident and happy, every time.

If you love your look (and we hope you do!), we’d be so grateful if you left us a review or tagged us in your hair selfies. It means the world to us and helps others discover Corte through your experience.

How to prep

To make the most of your appointment, we kindly ask that you arrive with your hair:

Clean, ideally 1–2 days post-wash
Free of buildup, oils, dry shampoo, or heavy stylers
Worn down, as you’d typically wear it out (no ponytails, buns, or braids)

This helps us get a true sense of your natural texture, shape, and how your hair moves—so we can deliver the most accurate cut or color possible.

FAQ

How do I get to Corte?

Address:
2627 Connecticut Ave NW, Suite 200
Washington, DC 20008
Second Floor

We’re located in the heart of Woodley Park—right across the street from the Woodley Park Metro Station (Red Line)for easy public transit access.

Parking Options:

Garage Parking: There is a parking garage directly below our building, accessible via the alley behind our building.
Street Parking: Metered spots are available along Connecticut Ave in front of the salon.
Neighborhood Parking: Residential streets behind the building also offer additional parking options.

We recommend allowing extra time for parking, especially during busy hours.

Getting Inside: Use the same entrance as Sherry’s Wine & Spirits. Once inside, take the door on the right-hand side and follow the stairs up to the second floor, Suite 200.

What service should I book?

We recommend reading through the descriptions under our Services tab to find the option that best fits your needs. Each service includes details on what’s included, who it’s for, and how much time to expect.

If you’re still unsure, feel free to reach out—we’re happy to help guide you to the right appointment.

Who should I book with?

Each stylist at Corte brings their own strengths and specialties to the table. You can learn more about each of us under the Team tab to see who might be the best fit for your hair type, style, and goals.

Still not sure? Reach out! We’re happy to help pair you with the right stylist for your needs.

How long are your services?

Service times vary depending on what you're booking. You'll find an estimated duration listed with each service under the Services tab.

Haircuts typically range from 60 minutes to an hour and a half, while color appointments and treatments may take longer. We always recommend giving yourself a little buffer time so your experience feels relaxed and unrushed.

What is your cancellation policy?

We kindly ask for at least 24 hours’ notice if you need to cancel or reschedule your appointment.

If you cancel within 24 hours of your appointment time or do not show up, 50% of the service cost will be charged.

Last-minute cancellations and no-shows impact our stylists, who set aside time specifically for you. That time can’t always be filled on short notice, and it directly affects their schedule and income. We appreciate your understanding and support in respecting our team’s time.

What’s your privacy policy?

We respect your privacy and are committed to protecting your personal information.

Any details you share with us—whether while booking an appointment, signing up for emails, or purchasing products—are used solely to provide you with the best possible experience at Corte. We do not share, sell, or trade your information with third parties.

Your data is stored securely, and we only collect what’s necessary to manage appointments, communicate with you, and improve our services.

If you have any questions about how your information is used, feel free to reach out.

What are your terms of service?

By booking an appointment at Corte, you agree to the following:

Appointments: Please arrive on time. If you’re running late, we’ll do our best to accommodate you, but your service may need to be adjusted to stay on schedule.
Cancellations: Cancellations made within 24 hours of your appointment, or missed appointments, will be charged 50% of the service cost.
Payments: We accept major credit cards, debit cards, and contactless payments. Gratuity is always appreciated and can be given via cash or digitally.
Respectful Environment: Corte is a space built on respect and inclusivity. We reserve the right to refuse service to anyone who behaves in a disrespectful or inappropriate manner.

Service Adjustments: If you’re not satisfied with your service, please reach out within 7 days so we can make it right.